Limitless Possibilities in 160 Characters

With the limitation of 160 characters, businesses are facing a challenge to drive better ROI for their SMS campaigns.At Karix, we understand these challenge and have devised our SMS solutions to enable businesses drive better SMS campaigns.

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2,000+
2,000+
Enterprise Customers across major industries
100+
100+
Billion omni-channel messages processed annually
24×7
24×7
Support provided by over 200 engineers
10,000+
10,000+
Business processes supported

Drive Business Results with our SMS Solutions

While the peer-to-peer communication has shifted towards data driven, application enabled medium, for enterprise to consumer communication SMS remains the most preferred and powerful communication medium.

With the limitation of 160 characters, businesses are facing a challenge to drive better ROI for their SMS campaigns. At Karix, we understand these challenges and have devised our SMS solutions to enable businesses drive better SMS campaigns.

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Your messages are in the right hands with our on-premise solution for compliance & security

Karix offers ConnectOne, an on-premise SMS solution that offers an ecosystem to send out SMS from within the enterprise premise. This makes the product the most agile instance within an enterprise to quickly “SMS-enable” any event, schedule or process as a SMS communication.

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Advanced SMS Solutions for Connected Businesses

Experience world class messaging with Karix’s advance business solutions that make SMS integration for enterprises simple. Karix’s SMS platform enables enterprises to easily integrate with Business APIs and harness the power of SMS as a medium to communicate with their target customers.

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Engagement

SMS based quizzes, contest and gamification for engaging customers.

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User Verification (OTP)

Multi-channel retrial to ensure your OTP SMS will be delivered in time.

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Promotional SMS

Build SMS campaigns based on specific user behavior.

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Transactional Alerts

APIs and on-premise SMS solutions for alerts such as account balance or transaction notification.

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Segment/Retarget

Powerful SMS analytics engine to segment customer base and broadcast retargeted SMS.

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Loyalty Programs

Execute multi-level loyalty programs starting from SMS but spread across multiple channels.

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Internal team communication

Engage with your internal teams and send out service alerts such as security updates, new account information and others.

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Customer Satisfaction Messaging (C-Sat)

Run surveys or feedback polls and receive information from customers in the form of a SMS response, a simple click or a missed call.

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Information on Demand

Provide information on demand with a simple SMS to a specific number for stock prices, account balance, inventory, office locations, transaction statements, status updates and more.

Introducing Advanced Message Analytics

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Get the Most From Our Sms Platform

Our SMS platform provides the most sought after services and features for complete client engagement, from acquisition to retention

Scalable SMS platform that can do over 20,000 transactions per second

Support for Plaintext, Unicode, Binary, WAP, Flash and Port Message formats

Home carrier routing with direct connectivity with 9 telecom operators in India

Global connectivity with multiple carriers to support messages across the world

Advanced analytics on user actions and retargeting solutions

Integrate with our business APIs that cater to over 1,000 business use cases.

Multiple Integration APIs supported (SMPP, HTTP, XML, FTP) & High delivery rate with retry mechanisms

Promotional Campaign tool to help send out campaigns in any language with actionable notification

Special tool for sending out service notification, BCP alerts, security updates
etc.

Looking for SMS Solutions?

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Maharashtra, India

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Mann Ki Baat Delivered On-Demand using Karix Voice Solution

Objective:  Facilitate Prime minister, initiative “Mann Ki Baat” on voice – the largest citizen outreach program in the world and ensure it is is more accessible and reaches a wider audience via mobile

Karix Offering: Facilitated Prime minister, Mr. Narendra Modi’s unique initiative “Mann Ki Baat” via mobile. All a user had to do was to give a missed call on 1922 and hear the speech in various languages of their choice.

Tata Motors Ensures a Smooth Ride with Karix SMS Solutions

Objective: Enable a cost-efficient customer service program, Test drive and LMS program and market offerings and services using SMS as a communication channel

Karix Offering: Implemented its middleware at their premises which is integrated with their Siebel CRM and configured automated SMS. Provided exclusive short code 5616161 for users to inquire. Send test drive schedule and contact to the potential lead.

Induslnd Bank

Objective: A crisis management solution to alert employees during a crisis and help Managers to take swift action and control the crisis.

Karix Offering: A unique Omni-channel Crisis Management Solution using Missed Call, SMS and Progressive Web Apps. We created a channel with a geo-location filter, crisis category and reporting panel through which the bank could inform their employees of a crisis or vice versa and receive responses regarding the safety of their employees.

Gionee

Objective: Devise a solution that would allow Gionee to track purchase of new mobile handsets and curtail mobile sales fraud.

Karix Offering: A SMS platform that helps Gionee’s customers activate the handsets while tracking and maintaining a record of user detail and location. Our platform shares daily reports to track suspicious activity and also helps Gionee maintain a sales record.

Star TV India Drives Viewer Participation with Karix Voice Solutions

Objective: To provide a FTEU (free to end user) real-time voting program for Star TV’s leading reality shows

Karix Offering: Provided a voting and polling application via missed call services for Star TV’s reality shows like Nach Baliye, Dance+ & Dil Hai Hindustani.

HDFC Banks on Karix SMS & Voice Solutions for Real-time Customer Notifications

Objective: To enable automated real-time communication to its customers to inform them about the transactions undertaken on their bank accounts/credit cards and upsell other products/services

Karix Offering: Enabled automated real-time communication to its customers using SMS and Email APIs to inform them about the transactions and upsell other HDFC products. Our team also assisted HDFC to execute their campaigns.