APIs and on-premise SMS solutions for alerts such as account balance or transaction notification.

Multi-channel retrial to ensure your OTP SMS will be delivered in time.

Build SMS campaigns based on specific user behavior.

Powerful SMS analytics engine to segment customer base and broadcast retargeted SMS.

Provide information on demand with a simple SMS to a specific number for stock prices, account balance, inventory, office locations, transaction statements, status updates and more.

SMS based quizzes, contest and gamification for engaging customers.

Integrate our business-critical emailing solution with your application for OTP User Verification, authentication requests and more.

Set up automated batch email processing with attachments/embedded media for managing invoices, statements, reports etc.

Schedule and send out advance email campaigns connecting with our rich GUI

Overcome language and literacy barriers with localized and customized content, in a language your audience understands and relates to.

Allow your customers to express an opinion or take a decision with the pre-call notification (PCN) or missed call based product that lets your customers participate and register their votes at zero cost.

Ensure confidentiality and security of customers while patching calls between multiple parties without compromising the actual numbers and an additional authentication mechanism (PIN) for privacy.

Entertainment driven mobile voice engagement platform which allows brands to intersperse ads with the content at regular intervals.

Interactive telephony system on hosted centralized IVRs platform. Enable customized or pre-defined IVRs solutions over Inbound or Outbound calling on 10-digit Virtual number or Toll-Free number TFN.

Setup Reservation less, multi-party conference with internal teams, vendors and customers spread across geographies.

Drive conversational chatbots to gather information.

Integrate your live systems to cater to customer needs.

Provide live support to your customers instantly.

Respond to your customers using AI.

Automate processes with zero code development.

Support free form conversations to interpret requests.

Auto push or define schedules for in-app pop-ups, interstitials, banners and interactive push notifications that support rich media. A messaging platform that can be used for various used cases like revenue, information, polling, contests and Segmentation by location & tagging.

Engage with actionable promotions and notifications with Call for ACTION buttons that can be adapted & customized with every notification and outcome. These buttons could be ‘Like’, ‘Pay’, ‘Contact me’, etc.

Create surveys for capturing customer response at various touch points varying from retail store experience or online buying experience, call center or installation experience.

Connect to Payment Gateway providers with the platform APIs for seamless buying experience initiated from the notifications itself.

A secure and private medium to form purposeful and professional workgroups or to share ideas and tasks securely among a closed group of people.

Intelligent process execution that acquires data from various integrated databases and applies that information for the execution of another desired outcome.

Attend to user & system-initiated requests, provide product recommendations based on need, process orders, track order or raise requests on orders. Automate internal employee training with chatbot that support storytelling.

Send personalized offers based on your consumer’s purchase history & loyalty levels.

Run programs by sharing links or codes for online & offline referrals.
Gratify your customers with offers to promote referrals.

Provide customer service assistance & post purchase support for returns, information exchange, refund status updates, warranty activation & repair services.

Provide your customers with information on their loyalty levels, points earned, redemption options or links & relationship history.

Based on your customer’s geo location or pin code information, enable discovery and increase footfalls.
Extend directional support with map location. Offer promotions based on customer location.

Share product specifications & variations (high value goods like furniture, electronics, etc.) in the form of brand or product updates & brochures with rich personalised content. Send inventory updates & availability status or accept advance orders for out of stock products.

Allow your customers to share their service experience or collect market insights. Run survey or opinion polls for capturing customer feedback and data.

Provide in-store assistance and navigation to guide your customers to the right section in large stores by sharing floorplans with indications.