Send automated alerts for new content, programme timings, new products/launches or changes to planned schedules for your users & viewers on the go.
Send notifications to customers based on their personal preferences. Provide personalized discount/promotional coupons for existing and new customers based on their profile, history or predicted preferences.
Remind customers on programme schedules, updates to requests and Product warranty extensions.
Provide information about latest offers, coupon and discounts codes through messages that have an URL. The URL can be converted into trackable links which capture information of each click, users’ mobile numbers, Geolocation, Device details etc. Provide ‘Pull SMSs for updating customer data, instant gratification (sending codes received in product packets), gratification in the form of recharges etc.
Retargeting and engagement
Deliver targeted messages to customers who have expressed interest but not yet engaged with your offerings fully. Provide incentives, gratifications, coupons and invitations to customers for sustained engagement.
Attract users to mobile app
Include an app download link in your SMS campaigns, to drive an increase in app downloads. Incentivise app downloads and referrals to allow users to refer your app to their friends.
Voice led engagements
Send out Promotional voice calls via Outbound calls and engage your customers via Interactive voice response calls.
Acquire new customers for all services by automating your entire marketing cycle from prospecting to engagement, targeting, re-targeting, and acquisition. Run automated marketing campaigns that dynamically present the appropriate content based on customer actions and behaviour in real-time.
Set up automated reminders of abandoned cart purchases, on-stock notifications, and subscription payments by integrating SMS APIs.
Automate Customer Service
Provide a Chatbot interface that addresses your customers’ service needs. Automate services like information centre, complaints, queries, loyalty etc. for improved customer satisfaction.
Customer Satisfaction surveys
Obtain customer feedback across a variety of variables. Automate feedback either after every touchpoint or on a periodic basis by allowing customers to score key service variables.