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Businesses can use the platform to drive conversations, carry out transactions and send out notifications to their customers with ease. Connect with us to take your business on WhatsApp.
Crisis Management Op 2 Case Study Banner Mobile Indusind Bank New Compress

How Can Banks
Better Manage Crisis?

Karix devised a communication-based solution for a reknown bank that helps them report and manage crisis-communication better.
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Reach, Segment & Engage Customers

Leverage the world’s largest mobile engagement platform to engage your customers with personalized 2-way communication

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Explore our CPaaS platform - karix.io

karix.io is a programmable unified messaging API for SMS and WhatsApp that is the perfect building block for web and mobile applications.  

2000+

Enterprise Customers across major industries

100+

Billion omni-channel messages processed annually

24×7

Support provided by over 200 engineers

10000+

Business processes supported

WHY DO FORTUNE 1000 BUSINESSES PREFER KARIX?

Karix Delivering Best In Class Connectivity

Best in class connectivity

Over a thousand TELCOs globally – ensuring the lowest latency for the priority traffic allowing you to reach your customers in shortest time always.
High Availability Mobile Communication Channels

High available systems

Multiple data centers located in different seismic zones with state of the art load balancing systems ensuring your communication channels to the consumers are not impacted

Hybrid Cloud Infrastructure

Hybrid cloud infrastructure

Private and public cloud that ensures true elasticity to scale up on demand – Allowing us to handle very high-volume spikes without compromising on performance
Deep Domian Understanding

Deep domain understanding

We have in depth understanding of major segment in India - banking, insurance, stock exchanges, automotive, DTH, retailers, consumer products, e-commerce, m-commerce, and the government

We get the message across. Loud and clear.

Transactional Alerts

Transactional Alerts

APIs and on-premise SMS solutions for alerts such as account balance or transaction notification

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User Verification Otp Sms

User Verification

Multi-channel retrial to ensure your OTP SMS will be delivered in time

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Promotional Sms

Promotional Emails

Schedule and send out advance email campaigns connecting with our rich GUI

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Missed Call Service

Missed Call Service

Address the cost-conscious audience with the ubiquitous Missed Call solution.

Voice Broadcast

Voice Broadcast

Overcome language and literacy barriers with localized and customized content, in a language your audience understands and relates to.


Allow Voting And Polling For Customers

Voting & Polling

Allow your customers to express an opinion or take a decision with the pre-call notification (PCN) or missed call based product

Connectone

ConnectOne

An on-premise SMS solution that offers an ecosystem to send out SMS from within the enterprise premise.

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Otp Plus

OTP Plus

OTP Plus is a robust SMS based user verification and authentication platform from Karix

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Smartlink

SmartLinks

Get real-time insights and follow your customers’ journey on your website or mobile app by embedding links and codes in your
messages




Marketing Automation

Marketing Automation

Reach you consumers at the right time, through the right channel and with the right message.

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Acton

ActOn

Unified intelligent platform that allows businesses to make workflows on the fly.

Email

Email

Email delivery infrastructure that is known for high availability and can truly scale for customers who intend to dispatch high volume traffic.

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Explore all channels
Karix The Best Marketing Automation Platform

Introducing a powerful marketing automation platform backed by a powerful predictive analytics engine

  • Real-time actionable insights on your user data
  • Point-and-click in-app push messages
  • Deliver 1:1 Personalization at scale
  • Visual journey builder for Customer lifecycle campaigns

FEATURED SUCCESS STORIES
OF SELECT CLIENTS

Karix Induslnd Bank

Induslnd Bank

Objective: A crisis management solution to alert employees during a crisis and help Managers to take swift action and control the crisis.

Karix Offering: A unique Omni-channel Crisis Management Solution using Missed Call, SMS and Progressive Web Apps. We created a channel with a geo-location filter, crisis category and reporting panel through which the bank could inform their employees of a crisis or vice versa and receive responses regarding the safety of their employees.

Read more

Karix Gionee

Gionee

Objective: Devise a solution that would allow Gionee to track purchase of new mobile handsets and curtail mobile sales fraud.

Karix Offering: A SMS platform that helps Gionee’s customers activate the handsets while tracking and maintaining a record of user detail and location. Our platform shares daily reports to track suspicious activity and also helps Gionee maintain a sales record.

Read more
Tata Motors With Karix Sms Solutions

Tata Motors Ensures a Smooth Ride with Karix SMS Solutions

Objective:  Enable a cost-efficient customer service program, Test drive and LMS program and market offerings and services using SMS as a communication channel

Karix Offering:  Implemented its middleware at their premises which is integrated with their Siebel CRM and configured automated SMS. Provided exclusive short code 5616161 for users to inquire. Send test drive schedule and contact to the potential lead.

Read more

Karix Voice Solutions Mannkibaat

Mann Ki Baat Delivered On-Demand using Karix Voice Solution

Objective:  Facilitate Prime minister, initiative “Mann Ki Baat” on voice – the largest citizen outreach program in the world and ensure it is is more accessible and reaches a wider audience via mobile

Karix Offering: Facilitated Prime minister, Mr. Narendra Modi’s unique initiative “Mann Ki Baat” via mobile. All a user had to do was to give a missed call on 1922 and hear the speech in various languages of their choice.

Read more


Karix Voice Solutions Star Tv India

Star TV India Drives Viewer Participation with Karix Voice Solutions

Objective: To provide a FTEU (free to end user) real-time voting program for Star TV’s leading reality shows Karix Offering: Provided a voting and polling application via missed call services for Star TV’s reality shows like Nach Baliye, Dance+ & Dil Hai Hindustani. Read more  
Karix Sms And Voice Solutions Hdfc Bank

HDFC Banks on Karix SMS & Voice Solutions for Real-time Customer Notifications

Objective: To enable automated real-time communication to its customers to inform them about the transactions undertaken on their bank accounts/credit cards and upsell other products/services

Karix Offering: Enabled automated real-time communication to its customers using SMS and Email APIs to inform them about the transactions and upsell other HDFC products. Our team also assisted HDFC to execute their campaigns.

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