The customer of today has no dearth of options, there are multiple well-established brands vying for their attention so the foremost differentiating factor that comes into play when a customer is evaluating various options is the exceptional Customer Experience. Today’s customers demand instant answers with a best-in-class customer experience. So, as a D2C brand in 2021, you need:

• An always-online customer support
• Omnichannel presence
• Highly-efficient customer service
• Ability to deliver pertinent information and updates at scale

Learn how WhatsApp Business Platform is the one-stop solution to all these demands and how you can position your brand as the efficient, dependable, and customer-focused entity that stands out from the competition.