Business Critical Emailing Solution

Voice Solutions FAQs

FAQs

Can same 10 digit Virtual number be used for both missed call as well SMS pull service?

Yes. With prior information both the services can be activated on same number.

What is call patching?

During ongoing call (outbound/inbound), call patch allows your customers to connect with your customer care executives in case they have any queries pertaining to services.

What is TTS (Text-To-Speech) service?

Text to speech service allows businesses to directly broadcast texts (multi-lingual) to natural sounding speech/audio.

What are different interfaces used to do bulk voice campaigns?

Businesses can broadcast bulk voice campaign using following method:
– User Interface/ UI portal
– API
– FTP / SFTP