Karix is RBM Ready
Rich Business Messaging (RBM) is a communication protocol aimed at replacing SMS messages with a text-message system that is richer and can transmit in-call multimedia. Karix Mobile has partnered with Vi and is RBM ready. With RBM, enterprises can now provide a rich app-experience on a messaging interface without customers needing to download your app.
Karix can help you to implement your RBM solution in 4 simple steps
- 1. Karix will outline the business process and consult on how to RBM enable your requirement.
- 2. Build a prototype RBM flow
- 3. Develop RBM flow for sign-off and closed user group review
- 4. Go live and advertise your RBM platform.
- Karix is India’s largest mobile engagement provider
- Largest customer connects – Over 100 Bn messages sent annually
- India’s most reliable service – 99.995% uptime
- India’s most capable team – Over 250+ specialists
- Step-by-Step assistance, from RBM design to launch
What RBM offers?
With RBM, you can create truly engaging customer interactions.
Share images, videos, music, maps etc. Construct engagements where customers can review and select several products or services
Incorporate your brand through rich media content, profile images, avatars, icons.
Provide actionable buttons to enable purchases, product/ services options, polling etc.
Provide suggested replies that can accelerate customer engagements.
Link to payments
Enable customer payments by linking directly to their bank accounts or online wallets
Provide carousels in rich media that customers can browse.
What can you do with RBM?
Drive salesYou can extend your e-commerce app to a messaging interaction
Active PromotionsDeliver promotions along with offers and purchase options. Invite customers to browse options and complete transactions.
Improve footfallsProvide mobile coupons that are personalized for customers. Mobile coupons can be redeemed at the checkout counter
Brand updatesShare brand or product updates with rich personalized multi-media content
Personal ShopperProvide automated personal shoppers that can assist customers to make personal product decisions
Automate Customer Service
Deploy RBM chatbots to diagnose problems deliver self-help fixes and finalize appointment for on-site/ home visits.
Get customers to sign-up and manage their loyalty relationship. Customers can also redeem their points in the RBM interaction.