Reach, Segment and Engage Customers

Karix is the world’s largest mobile engagement platform, enabling enterprises with relevant, contextual and personalized two-way multi-channel mobile communications

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1500+

Enterprise Customers across major industries

100 

Billion omni-channel messages processed annually

24×7

Support provided by over 200 engineers

10000+

Business processes supported

WHY DO FORTUNE 1000 BUSINESSES PREFER KARIX?

Best in class connectivity

Over a thousand TELCOs globally – ensuring the lowest latency for the priority traffic allowing you to reach your customers in shortest time always.

High available systems

Multiple data centers located in different seismic zones with state of the art load balancing systems ensuring your communication channels to the consumers are not impacted

Hybrid cloud infrastructure

Private and public cloud that ensures true elasticity to scale up on demand – Allowing us to handle very high-volume spikes without compromising on performance

Deep domain understanding

We have in depth understanding of major segment in India - banking, insurance, stock exchanges, automotive, DTH, retailers, consumer products, e-commerce, m-commerce, and the government

We get the message across. Loud and clear.

Transactional Alerts

APIs and on-premise SMS solutions for alerts such as account balance or transaction notification

User Verification

Multi-channel retrial to ensure your OTP SMS will be delivered in time

Promotional Emails

Schedule and send out advance email campaigns connecting with our rich GUI

Missed Call Service

Address the cost-conscious audience with the ubiquitous Missed Call solution.

Voice Broadcast

Overcome language and literacy barriers with localized and customized content, in a language your audience understands and relates to.



Voting & Polling

Allow your customers to express an opinion or take a decision with the pre-call notification (PCN) or missed call based product

ConnectOne

An on-premise SMS solution that offers an ecosystem to send out SMS from within the enterprise premise.

OTP Plus

OTP Plus is a robust SMS based user verification and authentication platform from Karix

SmartLinks

Get real-time insights and follow your customers’ journey on your website or mobile app by embedding codes in SMS.

Marketing Automation

Reach you consumers at the right time, through the right channel and with the right message.

ActOn

Unified intelligent platform that allows businesses to make workflows on the fly.

Email

Email delivery infrastructure that is known for high availability and can truly scale for customers who intend to dispatch high volume traffic.

Check out all channels

Introducing a powerful marketing automation platform backed by a powerful predictive analytics engine

  • Real-time actionable insights on your user data
  • Point-and-click in-app push messages
  • Deliver 1:1 Personalization at scale
  • Visual journey builder for Customer lifecycle campaigns

FEATURED SUCCESS STORIES
OF SELECT CLIENTS

TATA MOTORS

Objective:

Enable a cost-efficient customer service program, Test drive and LMS program and market offerings and services using SMS as a communication channel

Karix Offering:

Implemented its middleware at their premises which is integrated with their Siebel CRM and configured automated SMS. Provided exclusive short code 5616161 for users to inquire. Send test drive schedule and contact to the potential lead.

Benefits:

- 12 million Monthly Interactions

- Automated Customer service Alerts through SMS

- Reduced calls to call centre and wait time.

- 100 Plus keywords being managed on the code 5616161

MANN KI BAAT

Objective:

Facilitate Prime minister, Mr. Narendra Modi’s initiative “Mann Ki Baat” on voice – the largest citizen outreach program in the world and ensure it is is more accessible and reaches a wider audience via mobile

Karix Offering:

Facilitated Prime minister, Mr. Narendra Modi’s unique initiative “Mann Ki Baat” via mobile. All a user had to do was to give a missed call on 1922 and hear the speech in various languages of their choice.

Benefits:

-26 M registered unique user base

- 06 M missed calls received in a day

- 1.5 M outbound calls pushed in a day

- 60 M unique missed call received in a month

STAR PLUS

Objective:

To provide a FTEU (free to end user) real-time voting program for Star TV’s leading reality shows

Karix Offering:

Provided a voting and polling application via missed call services for Star TV’s reality shows like Nach Baliye, Dance+ & Dil Hai Hindustani.

Benefits:

- 1.1 Lacs missed calls recorded and processed per minute during the episodes telecast.

HDFC BANK

Objective:

To enable automated real-time communication to its customers to inform them about the transactions undertaken on their bank accounts/credit cards and upsell other products/services

Karix Offering:

Enabled automated real-time communication to its customers using SMS and Email APIs to inform them about the transactions and upsell other HDFC products. Our team also assisted HDFC to execute their campaigns.

Benefits:

- 200 M+ messages being processed monthly

- 1.62% click through rate recorded

- 108,000 avg unique visitors click on the url in sms

- 50 M+ email transaction being processed monthly

We are trusted by leading businesses

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