Enterprise Customers across major industries
billion omni-channel messages processed annually
Support provided by over 200 engineers
business processes supported
WHY DO FORTUNE 1000 BUSINESSES PREFER KARIX?
Best in class connectivityOver a thousand TELCOs globally – ensuring the lowest latency for the priority traffic allowing you to reach your customers in shortest time always.
High available systems
Multiple data centers located in different seismic zones with state of the art load balancing systems ensuring your communication channels to the consumers are not impacted
Hybrid cloud infrastructurePrivate and public cloud that ensures true elasticity to scale up on demand – Allowing us to handle very high-volume spikes without compromising on performance
Deep domain understandingWe have in depth understanding of major segment in India - banking, insurance, stock exchanges, automotive, DTH, retailers, consumer products, e-commerce, m-commerce, and the government
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Introducing a powerful marketing automation platform backed by a powerful predictive analytics engine
- Real-time actionable insights on your user data
- Point-and-click in-app push messages
- Deliver 1:1 Personalization at scale
- Visual journey builder for Customer lifecycle campaigns
THIS IS HOW WE MADE ENGAGEMENT BIGGER AND BETTER FOR OUR CLIENTS
Enable a cost-efficient customer service program, Test drive and LMS program and market offerings and services using SMS as a communication channel
Implemented its middleware at their premises which is integrated with their Siebel CRM and configured automated SMS. Provided exclusive short code 5616161 for users to inquire. Send test drive schedule and contact to the potential lead.
- 12 million Monthly Interactions
- Automated Customer service Alerts through SMS
- Reduced calls to call centre and wait time.
- 100 Plus keywords being managed on the code 5616161
MANN KI BAAT
Facilitate Prime minister, Mr. Narendra Modi’s initiative “Mann Ki Baat” on voice – the largest citizen outreach program in the world and ensure it is is more accessible and reaches a wider audience via mobile
Facilitated Prime minister, Mr. Narendra Modi’s unique initiative “Mann Ki Baat” via mobile. All a user had to do was to give a missed call on 1922 and hear the speech in various languages of their choice.
-26 M registered unique user base
- 06 M missed calls received in a day
- 1.5 M outbound calls pushed in a day
- 60 M unique missed call received in a month
To provide a FTEU (free to end user) real-time voting program for Star TV’s leading reality shows
Provided a voting and polling application via missed call services for Star TV’s reality shows like Nach Baliye, Dance+ & Dil Hai Hindustani.
- 1.1 Lacs missed calls recorded and processed per minute during the episodes telecast.
To enable automated real-time communication to its customers to inform them about the transactions undertaken on their bank accounts/credit cards and upsell other products/services
Enabled automated real-time communication to its customers using SMS and Email APIs to inform them about the transactions and upsell other HDFC products. Our team also assisted HDFC to execute their campaigns.
- 200 M+ messages being processed monthly
- 1.62% click through rate recorded
- 108,000 avg unique visitors click on the url in sms
- 50 M+ email transaction being processed monthly
We are trusted by leading businesses
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