WHAT MAKES US OTP PLUS
![Best In Class Infrastructure product-a](https://www.karix.com/wp-content/uploads/2018/04/Best-in-Class-Infrastructure.png)
Best in Class Infrastructure
- Active data centres for accepting messages across two geographical sites.
- Redundant infrastructure on a private cloud providing higher control.
- Tier III datacentre infrastructure on which a private cloud is setup
![Optimal Network Optimal Network](https://www.karix.com/wp-content/uploads/2018/04/Optimal-Network.png)
Optimal Network
- Redundant ISP providers for higher uptime with multi-cast across the two networks.
- Private MPLS extensions to institutions that need lowest Latency levels
![Robust Operator Connectivity Robust Operator Connectivity](https://www.karix.com/wp-content/uploads/2018/04/Robust-Operator-connectivity.png)
Robust Operator Connectivity
- Over 20,000+ dedicated OTP TPS running at less than 30% capacity for handling peak load.
- Special operator SMPP connections with specially configured expiry, retry and priority escalation for highest delivery.
![Sophisticated Security Sophisticated Security](https://www.karix.com/wp-content/uploads/2018/04/Sophisticated-Security.png)
Sophisticated Security
- Application certified with PT, CERTIN, OSTMM3, OWASP etc by security agencies to comply to high security standards.
- Data encryption at rest based on customer specific encryption key.
- Data encryption for data in transit within private network for improved security.
- IP Authentication support for additional security.
- Two-step verification for accessing services on the GUI for added security to make changes to the application configurations.
![Advance Application Features Advance Application Features](https://www.karix.com/wp-content/uploads/2018/04/Advance-Application-features.png)
Advanced Application Features
- Wide range of integration options on almost all protocols including SMPP, SMTP, FTP, sFTP, HTTP or HTTPs on QS, JSON, XML, SOAP etc
- Redundant components designed for horizontal on-demand scale.
- Support for sending interim delivery reports for every retry to originator for notifying status of every message
- Auto-retry when delivery reports do not receive the platform within X number of seconds
- Multi-Channel retry support when SMS does not deliver auto retry over Voice channel
- Support for sending SMS, Voice and Email notification over a single API interface
![Routing Mechanism Routing Mechanism](https://www.karix.com/wp-content/uploads/2018/04/Routing-Mechanism.png)
Routing Mechanism
- Configurability of retry policy based on operator error codes with number of retries, retry interval for each retry, validity period for each retry.
- Special routing mechanism based on Operator, Series, network, country, sender ID, account, mobile number.
- Cross pulling capabilities when age of a message expires more than 2 seconds inside single queue for auto correct mechanism.
![Powerful Reporting Powerful Reporting](https://www.karix.com/wp-content/uploads/2018/04/Powerful-Reporting.png)
Powerful Reporting
- Real-time graphical user reporting for tracking number OTP generated and delivered.
- Historic report information for tracking performance by country, network, account etc.
- Trending reports across a period of time to check performance deviations from benchmark
- Latency based reporting per SMS attempt.
- Selfcare search, log download, matrices review, custom reporting support etc
- System notification support for alerting users on hour by hour performance reporting.
![Monitoring Support Monitoring Support](https://www.karix.com/wp-content/uploads/2018/04/Monitoring-_-Support.png)
Seamless Monitoring and Support
- Phone, Email and Chat support segregated for OTP traffic for faster resolution.
- 24/7 monitoring, NOC and support team for ensured premium support
- Customer ticket tracking portal for checking resolution status for customers across multiple portals.