
About the Event – Elevate ’25
Shaping the Future of Customer Experience with AI &WhatsApp
Date: Friday, 28 November 2025
Location: Gurugram
Audience Size: ~170 (including Karix + Meta teams)
Audience Profile:
- Senior marketing, product, growth, and digital leaders from across our existing customers and prospects
- From leading B2C brands across retail, fintech, fashion, healthcare, insurance, travel, telecom, and more
Event Objective:
Equip brands with next-gen tools, ideas, and success stories that willhelp them drive:
- Smarter AI-powered journey
- Better customer experience
- Faster full-funnel growth using WhatsApp
The theme:
WhatsApp and AI are reshaping customer experience — this event shows brandsexactly how.
- Anand Dev – Deputy Director, Myntra - Anand from Myntra will be joining us as a speaker with Karix, where he’ll dive into how Myntra is using AI to transform customer journeys on WhatsApp—making every interaction more intuitive, seamless, and truly meaningful. This is one you won’t want to miss.
- Ashish Anand – VP, CK Birla Healthcare - Thrilled to announce Ashish Anand as a speaker at Karix × Meta Elevate 2025! A leader who consistently redefines what’s possible, Ashish has driven breakthroughs across growth marketing, product innovation, and GenAI-powered CX.
- Trilok – IT Head, Indus Tower - Trilok Chouhan brings 25+ years of industry experience to the Karix × Meta Elevate 2025 panel, sharing insights on Agentic AI adoption and large-scale digital initiatives. His perspective on building future-ready technology platforms adds strong value to the conversation.
1. Rachna Khanna – GM Marketing, True Credits - Excited to have Rachna Khanna join the panel at Karix x Meta #Elevate 2025!With 19 years of experience in performance marketing, ATL/BTL media, and marketing automation, she has led multi-channel acquisition programs and built high-performing, cost-efficient campaigns.
2. Amit Jain – CRO, Hero FinCorp - Announcing a powerhouse addition to our Karix x Meta #Elevate'25 panel: Amit Jain , CRO, Hero Fincorp. With 21+ years of experience leading risk functions across top Banks, NBFCs and FinTechs. Amit's expertise spans credit risk, analytics, portfolio strategy, and digital transformation—making his perspective invaluable to the conversation.
3.Renu Singh – Head Outreach & Partnership, MyGov - Looking forward to having Renu Singh join us as a panelist at Karix × Meta Elevate 2025. With 19+ years of experience leading partnerships and citizen engagement at MyGov, she brings deep insights into building meaningful connections at scale.
4. Rahul Kumar – CTO, Hero Insurance Broking - Rahul Kumar is the CTO & CISO at Hero Insurance Broking, where he leads large-scale digital transformation initiatives powered by AI, ML, and next-gen automation. With a proven track record of driving innovation across FinTech, InsurTech, and Financial Services, he plays a pivotal role in strengthening India’s largest Motor Insurance Service ecosystem.
5. Aditya Verma – Co-founder, Astroyogi - Welcoming Aditya Verma, Co-founder, CGO at Astroyogi, as a panelist at Karix x Meta Elevate ’25! An entrepreneur at heart, Aditya brings a wealth of experience in building impactful products, driving innovation, and creating customer-first solutions that shape the future of digital engagement.

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