Karix powers automated, personalised messaging across WhatsApp, SMS, RCS, Email & Voice — so you cut churn, boost repeat purchases, and raise customer lifetime value.
Customer Action (Purchase, Browse, Milestone)
Karix Platform (Analyses behaviour, triggers personalised flow)
Omnichannel Orchestration (Right message, right channel, guaranteed delivery)
Result (Repeat Purchase, Loyalty Redemption, Retained Customer)
Renewal reminders & reactivation nudges for dormant accounts, pre-approved loan and credit card cross-sell offers.
Appointment and health checkup reminders, post-consultation engagement with care tips or how-to guides.
Abandoned cart recovery & tailored purchase offers, cross-sell and upsell offers.
Post-trip re-engagement & feedback surveys, loyalty tier upgrades & exclusive member offers.
Tier/milestone celebrations with rewards, referral nudges with exclusive benefits.
Karix ensures every critical customer message reaches its destination - reliably, securely, and at scale.
The foundation of customer communication. Direct carrier routes deliver OTPs and alerts instantly, with full DLT compliance handled for you.
The next-generation upgrade to SMS. Deliver visually engaging updates with rich cards, suggested replies, and verified sender IDs.
For detailed communication. High-volume APIs deliver invoices, receipts, and reports, with built-in SMS/WhatsApp fallback to guarantee delivery.
For rich, branded interactions. As Meta’s Premier Partner, Karix powers secure conversations for confirmations, service updates, and in-chat commerce with support for AI-driven experiences and gamified campaigns. SMS fallback is built in to guarantee delivery.
The failsafe for critical alerts. Carrier-grade infrastructure ensures delivery of Voice OTPs and urgent notifications - especially valuable in low-connectivity or high-security scenarios.
Retention isn’t optional; it’s the difference between break-even and growth. Our experts will help you design engagement and retention journeys that keep customers coming back, increase lifetime value, and deliver measurable ROI.
Higher Customer Lifetime Value
Lower churn
Measurable ROI
a Tanla company is a strategic growth partner to enterprises, enabling meaningful, secure, and scalable customer engagements across the most trusted and emerging communication channels. With a future-forward mindset, agile execution, and a 25+ year legacy of innovation, we drive outcomes — not just outputs.
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