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Promotional
Product carousels
Karix RCS Business Messaging - Built for full-funnel engagement
Karix, Google’s Top Brand Builder, powers secure, branded, and measurable conversations on RCS Business Messaging, from promotions to post-purchase support.
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3-4x
higher open rates
5-6x
higher CTR
2-3x
higher conversion rates
Why leading enterprises choose Karix for RCS
Karix turns RCS Business Messaging into a growth platform trusted by enterprises - built for scale, speed, and reliability.
Unmatched market leadership
AI-powered customer journeys
Operational excellence
Guaranteed reach
Globally largest CPaaS partner for RCS
Karix enables brands to reimagine customer communication with RCS.
From engagement to conversion, built for enterprise-scale communication
Engage with trust
Verified sender ID: Display your full brand name, logo, and colours with Google-verified authentication for ultimate trust.
Rich media: Captivate users with high-resolution images, videos, GIFs, and interactive carousels.
QR codes: Drive offline-to-online engagement with tools for tickets, coupons, and more.
Convert with frictionless actions
One-tap smart replies: Guide users with suggested replies customised to your brand and use case.
Google ecosystem integration: Provide seamless actions like calendar saves, map directions, and secure Google Wallet passes natively within the chat.
Support & measure with precision
Seamless integration: A single API for seamless messaging across RCS and SMS, with no-code chatbot builder options.
Enterprise-grade security: Offering superior data security attuned to the needs of large enterprises.
Detailed analytics: Track delivery, read receipts, clicks, and conversions with funnel analytics to optimise journeys.
Engage with trust
Verified sender ID: Display your full brand name, logo, and colours with Google-verified authentication for ultimate trust.
Rich media: Captivate users with high-resolution images, videos, GIFs, and interactive carousels.
QR codes: Drive offline-to-online engagement with tools for tickets, coupons, and more.
Convert with frictionless actions
One-tap smart replies: Guide users with suggested replies customised to your brand and use case.
Google ecosystem integration: Provide seamless actions like calendar saves, map directions, and secure Google Wallet passes natively within the chat.
Support & measure with precision
Seamless integration: A single API for seamless messaging across RCS and SMS, with no-code chatbot builder options.
Enterprise-grade security: Offering superior data security attuned to the needs of large enterprises.
Detailed analytics: Track delivery, read receipts, clicks, and conversions with funnel analytics to optimise journeys.
Engage with trust
Verified sender ID: Display your full brand name, logo, and colours with Google-verified authentication for ultimate trust.
Rich media: Captivate users with high-resolution images, videos, GIFs, and interactive carousels.
QR codes: Drive offline-to-online engagement with tools for tickets, coupons, and more.
Convert with frictionless actions
One-tap smart replies: Guide users with suggested replies customised to your brand and use case.
Google ecosystem integration: Provide seamless actions like calendar saves, map directions, and secure Google Wallet passes natively within the chat.
Support & measure with precision
Seamless integration: A single API for seamless messaging across RCS and SMS, with no-code chatbot builder options.
Enterprise-grade security: Offering superior data security attuned to the needs of large enterprises.
Detailed analytics: Track delivery, read receipts, clicks, and conversions with funnel analytics to optimise journeys.
Real-world applications across the funnel
Transactional
Order updates
Authentication
Verified OTPs
Support & Service
warranty claims
Retention & Loyalty
Personalised offers
Results at enterprise scale
Read More Case Studies
54%
cross-sell opportunities enabled within the conversational journey
300%
increase in clicks over a 4-month span
4x
higher click-through rates compared to traditional SMS
Axis Bank's digital transformation with RCS
Axis Bank partnered with Karix to launch an interactive RCS chatbot, enabling customers to discover, apply, and manage services for loans, credit cards, and fixed deposits seamlessly within the chat.
Start your RCS Business Messaging journey with Karix today
Speak with our experts to design secure, branded conversations that drive measurable engagement and growth.
No-code chatbot builder
Enterprise-grade security
Detailed analytics
Book Strategic Consultation
FAQ's
What is the WhatsApp Business Platform, and how is it different from the regular WhatsApp app?
The WhatsApp Business Platform (API) is designed for medium and large enterprises to send secure, automated, and scalable messages to customers. Unlike the personal app, it supports integrations, automation, and multi-agent use.
What types of messages can I send on WhatsApp through Karix?
Enterprises can send:
- Promotional messages using marketing templates (offers, campaigns, product launches).
- Transactional/utility messages (order updates, delivery status, payment alerts).Authentication messages (OTPs, 2FA, account verification).
How does Karix ensure secure communication on WhatsApp?
All messages are protected with end-to-end encryption. Karix also offers enterprise-grade compliance, secure data handling, and failover to SMS/Email to guarantee delivery.
What kind of scale can Karix handle for WhatsApp messaging?
Karix supports high throughput of up to 17,000 TPS/second with efficient distributed delivery, making it ideal for enterprises running large-scale campaigns and real-time alerts.
Can WhatsApp be integrated with our CRM or other systems?
Yes. Karix provides native integrations with leading CRMs, MarTech tools, and ERPs. You can also use APIs or workflows to connect WhatsApp directly to your internal systems.
What kind of automation or AI features can Karix support?
With Karix, enterprises can enable AI-powered chatbots for FAQs, personalised recommendations, virtual try-ons, and media-rich campaigns, along with live-agent handovers.
What languages are supported on WhatsApp messaging?
WhatsApp supports 70+ languages, allowing enterprises to run localised campaigns across global markets.
What compliance requirements should businesses be aware of?
WhatsApp messaging is opt-in only. Customers must consent to receive messages. Karix ensures compliance with Meta policies, GDPR, HIPAA (for healthcare), and BFSI regulations.
How do Click-to-WhatsApp Ads work?
Click-to-WhatsApp Ads allow users to click on a Facebook or Instagram ad and start a conversation directly on WhatsApp, making it easier to convert ad engagement into sales.
How is pricing structured for WhatsApp messaging?
WhatsApp pricing is based on conversation categories defined by Meta
Can we send bulk promotional campaigns on WhatsApp?
Yes, as long as you have opt-in consent. Karix enables promotional campaigns using marketing templates with interactive CTAs, catalogues, and carousels to drive engagement.
What kind of automation or AI features can Karix support?
With Karix, enterprises can enable AI-powered chatbots for FAQs, personalised recommendations, virtual try-ons, and media-rich campaigns, along with live-agent handovers.
a Tanla company is a strategic growth partner to enterprises, enabling meaningful, secure, and scalable customer engagements across the most trusted and emerging communication channels. With a future-forward mindset, agile execution, and a 25+ year legacy of innovation, we drive outcomes — not just outputs.
