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Drag-and-drop flow builder
Create workflows visually with reusable nodes, variables, and logic. No code, no IT bottlenecks - just faster launches.
Turn customer conversations into revenue with no-code automation
Karix Conversation Builder gives your marketing and ops teams the power to design, deploy, and optimise omnichannel conversational journeys, with zero coding.
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Your customer journeys are holding back growth
You’re stuck in IT backlogs
Every new flow needs coding and long development cycles. By the time you go live, your customers have moved on.
Your channels don’t talk to each other
WhatsApp, SMS, RCS, Truecaller, live agents - managed in silos, leaving customers with broken experiences.
Your conversations feel generic
Static content and one-size-fits-all responses don’t drive engagement or conversions.
Your handovers break the experience
When bots can’t resolve an issue, the shift to live agents is clunky, and customers drop off.
You can’t see what’s working
With limited real-time tracking, you’re optimising blind and missing chances to improve.
Build smarter journeys that convert
Karix Conversation Builder gives you a single dashboard to design, launch, and optimise omnichannel conversations.
Enterprise-grade integrations
Connect with CRMs, MarTech, ERP systems, and payment gateways. Sync customer data to deliver personalised conversations at scale.
Dynamic rich cards
Share engaging cards with titles, images, and CTAs. Perfect for recommendations that convert interest into action.
Seamless handoff between AI and humans
Conversations start with AI chatbots and move to the right live agent when needed - ensuring superior customer experience.
Pre-built templates
Launch fast with ready-to-use templates. Customise them in minutes to suit your business goals.
Built-in testing & optimisation
Use the simulator to validate workflows before launch. Run A/B tests with real audiences and refine journeys for maximum impact.
Turn any customer workflow into a seamless journey
Engage
Boost engagement & orders with Gen Al-powered recipe recommendation
Automate
Enable in-chat banking services with voice-led Al journeys
Surveys
Capture feedback through in-chat surveys
Cross-sell & up-sell
Promote new product launches and cross-sell with multi-modal Al journeys
Trusted by leading brands across industries
Read More Case Studies
1.5x
higher conversions
2.5x
higher survey responses
54%
re-engagement
MMT experienced higher engagement via conversational journeys on WhatsApp
Karix enabled cab bookings, surveys, nurture journeys, and live-agent flows to increase engagement and elevate the overall customer experience.
2,000+
users activated
6.5%
service requests
45%
uplift in cross-sell
Axis Bank chats its way to growth with RCS
Karix built an interactive RCS chatbot to simplify discovery-to-conversion journeys with QR-based access and button-driven flows.
12M+
monthly interactions
Automated service & booking alerts
100+
keywords managed
Enabling scale for service & lead programs for Tata Motors
Karix integrated with Siebel CRM to power SMS alerts, service reminders, and test drive management via short code 5616161.
Launch seamless journeys faster
Cut through IT delays and fragmented tools. With Karix Conversation Builder, you can design, test, and deploy omnichannel workflows without a tech team.
Rapid deployment
Ready-to-use templates
Real-time analytics
Experience the Platform
a Tanla company is a strategic growth partner to enterprises, enabling meaningful, secure, and scalable customer engagements across the most trusted and emerging communication channels. With a future-forward mindset, agile execution, and a 25+ year legacy of innovation, we drive outcomes — not just outputs.
