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Personalised care journeys that drive adherence
Deliver AI-powered conversations that guide patients from awareness to consultation to ongoing treatment—driving medication adherence and improving long-term retention.
Transforming patient journeys for India’s leading healthcare providers
Deliver AI-powered, two-way communication with personalised journeys and chatbots—boosting bookings, engagement, and patient loyalty at scale.
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Enabling omni-channel end-to-end lifecycle campaigns for healthcare
Consults, bookings & payments in one thread
Enable patients to find doctors, schedule appointments, and pay instantly. All within one seamless conversational thread, on the channel they prefer.
Multilingual & compliant communication
Engage patients in their preferred language while meeting security and compliance standards. From prescription re-fill reminders to test results, every critical update is delivered securely with SMS and Truecaller as fallback.
From triage to treatment: AI support without call-centre strain
Deploy chatbots to answer insurance queries, handle refill requests, or provide symptom triage - escalating to human agents only when needed. Patients get faster support, while providers reduce call-centre overheads.
Karix – messaging that creates the difference between a customer and your customer.
From awareness to loyalty - the complete patient journey
Awareness
Share preventive health tips and seasonal wellness alerts via WhatsApp or RCS
Consideration
Enable doctor and diagnostic discovery through chat
Booking & Transactions
Guide patients through lab test or consultation bookings, with prescription uploads and instant UPI/ card payments within the same chat.
Care & Adherence
Send automated reminders for refills
Post-Care & Loyalty
Capture feedback through in-chat surveys and re-engage patients with wellness offers
Real results from leading healthcare providers
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Ready to transform patient engagement?
Deliver connected, personalised patient journeys that build trust and loyalty.
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a Tanla company is a strategic growth partner to enterprises, enabling meaningful, secure, and scalable customer engagements across the most trusted and emerging communication channels. With a future-forward mindset, agile execution, and a 25+ year legacy of innovation, we drive outcomes — not just outputs.
