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Retail & E-commerce
Recover abandoned carts with personalised nudges and offers.
Unlock the true potential of WhatsApp with Karix
Trusted by leading travel platforms, Karix enables omnichannel messaging across WhatsApp, RCS, SMS, and Truecaller, driving booking, loyalty, and retention.
Book Strategic Consultation
When it comes to WhatsApp, here’s what sets Karix apart
Exclusive advantage
Unmatched scale & reliability
Enterprise-grade compliance & security
Omnichannel failover
Deep MarTech integrations
Awarded Meta’s Growth Partner of the year
2024 & 2023
Power every interaction with the latest WhatsApp features
We provide access to the full suite of WhatsApp's capabilities to build rich, interactive conversations.
Engage
Two-way messaging: Build conversational relationships, not one-way alerts.
Rich media & interactive templates: Make promotions engaging with images, videos, carousels, and CTAs.
WhatsApp Flows: Simplify bookings, surveys, or onboarding with guided, structured journeys.
Limited Time Offers & coupons Drive urgency and repeat purchases with automated reminders.
Convert
Catalogue & Add-to-Cart: Let customers browse, bundle, and order without leaving WhatsApp.
Multi-Product Messages: Showcase up to 30 items in one scrollable message for discovery-led shopping
Multi-Product Messages: Simplify bookings, surveys, or onboarding with guided, structured journeys.
WhatsApp Payments: Enable seamless in-chat payments, reducing drop-offs and boosting conversions.
Support
AI-Powered chatbots: Deflect routine queries and reduce agent load while keeping CX high.
WhatsApp Business Calling: Resolve complex issues instantly with voice calls in WhatsApp.
Delivery & read receipts: Gain transparency into customer engagement and improve accountability.
70+ Languages supported: Run localised campaigns globally without added complexity.
Secure
Green tick verification: Build instant trust and improve response rates with verified branding.
End-to-End encryption: Protect sensitive data and transactions, critical for BFSI & healthcare.
Enterprise-grade compliance: Stay audit-ready with GDPR, HIPAA, and DLT adherence.
Omnichannel failover: Ensure 100% delivery reliability with automatic fallback to SMS/Email.
Engage
Two-way messaging: Build conversational relationships, not one-way alerts.
Rich media & interactive templates: Make promotions engaging with images, videos, carousels, and CTAs.
WhatsApp Flows: Simplify bookings, surveys, or onboarding with guided, structured journeys.
Limited Time Offers & coupons Drive urgency and repeat purchases with automated reminders.
Convert
Catalogue & Add-to-Cart: Let customers browse, bundle, and order without leaving WhatsApp.
Multi-Product Messages: Showcase up to 30 items in one scrollable message for discovery-led shopping
Multi-Product Messages: Simplify bookings, surveys, or onboarding with guided, structured journeys.
WhatsApp Payments: Enable seamless in-chat payments, reducing drop-offs and boosting conversions.
Support
AI-Powered chatbots: Deflect routine queries and reduce agent load while keeping CX high.
WhatsApp Business Calling: Resolve complex issues instantly with voice calls in WhatsApp.
Delivery & read receipts: Gain transparency into customer engagement and improve accountability.
70+ Languages supported: Run localised campaigns globally without added complexity.
Secure
Green tick verification: Build instant trust and improve response rates with verified branding.
End-to-End encryption: Protect sensitive data and transactions, critical for BFSI & healthcare.
Enterprise-grade compliance: Stay audit-ready with GDPR, HIPAA, and DLT adherence.
Omnichannel failover: Ensure 100% delivery reliability with automatic fallback to SMS/Email.
Engage
Two-way messaging: Build conversational relationships, not one-way alerts.
Rich media & interactive templates: Make promotions engaging with images, videos, carousels, and CTAs.
WhatsApp Flows: Simplify bookings, surveys, or onboarding with guided, structured journeys.
Limited Time Offers & coupons Drive urgency and repeat purchases with automated reminders.
Convert
Catalogue & Add-to-Cart: Let customers browse, bundle, and order without leaving WhatsApp.
Multi-Product Messages: Showcase up to 30 items in one scrollable message for discovery-led shopping
Multi-Product Messages: Simplify bookings, surveys, or onboarding with guided, structured journeys.
WhatsApp Payments: Enable seamless in-chat payments, reducing drop-offs and boosting conversions.
Support
AI-Powered chatbots: Deflect routine queries and reduce agent load while keeping CX high.
WhatsApp Business Calling: Resolve complex issues instantly with voice calls in WhatsApp.
Delivery & read receipts: Gain transparency into customer engagement and improve accountability.
70+ Languages supported: Run localised campaigns globally without added complexity.
Secure
Green tick verification: Build instant trust and improve response rates with verified branding.
End-to-End encryption: Protect sensitive data and transactions, critical for BFSI & healthcare.
Enterprise-grade compliance: Stay audit-ready with GDPR, HIPAA, and DLT adherence.
Omnichannel failover: Ensure 100% delivery reliability with automatic fallback to SMS/Email.
#1 WhatsApp Partner for Enterprises
Karix delivers seamless customer-conversations, 24/7 reliability & automation
See how leading industries drive real results on WhatsApp
BFSI
Send secure OTPs, fraud alerts, and payment reminders.
Travel
Offer personalised AI driven recommendations and holiday packages.
Healthcare
Offer telehealth support and medication management via chat.
Driving measurable impact across customer journeys
Read More Case Studies
Scale every WhatsApp conversation with Karix
Whether you’re running high-volume campaigns, driving commerce, or securing sensitive transactions, Karix gives you the scale, reliability, and compliance your brand can’t compromise on.
Enterprise onboarding
Meta Premier Partner
Multi-industry expertise
Book a Free Consultation
FAQ's
What is the WhatsApp Business Platform, and how is it different from the regular WhatsApp app?
The WhatsApp Business Platform (API) is designed for medium and large enterprises to send secure, automated, and scalable messages to customers. Unlike the personal app, it supports integrations, automation, and multi-agent use.
What types of messages can I send on WhatsApp through Karix?
Enterprises can send:
- Promotional messages using marketing templates (offers, campaigns, product launches).
- Transactional/utility messages (order updates, delivery status, payment alerts).
- Authentication messages (OTPs, 2FA, account verification).
How does Karix ensure secure communication on WhatsApp?
All messages are protected with end-to-end encryption. Karix also offers enterprise-grade compliance, secure data handling, and failover to SMS/Email to guarantee delivery.
What kind of scale can Karix handle for WhatsApp messaging?
Karix supports high throughput of up to 17,000 TPS/second with efficient distributed delivery, making it ideal for enterprises running large-scale campaigns and real-time alerts.
Can WhatsApp be integrated with our CRM or other systems?
Yes. Karix provides native integrations with leading CRMs, MarTech tools, and ERPs. You can also use APIs or workflows to connect WhatsApp directly to your internal systems.
What kind of automation or AI features can Karix support?
With Karix, enterprises can enable AI-powered chatbots for FAQs, personalised recommendations, virtual try-ons, and media-rich campaigns, along with live-agent handovers.
What languages are supported on WhatsApp messaging?
WhatsApp supports 70+ languages, allowing enterprises to run localised campaigns across global markets.
What compliance requirements should businesses be aware of?
WhatsApp messaging is opt-in only. Customers must consent to receive messages. Karix ensures compliance with Meta policies, GDPR, HIPAA (for healthcare), and BFSI regulations.
How do Click-to-WhatsApp Ads work?
Click-to-WhatsApp Ads allow users to click on a Facebook or Instagram ad and start a conversation directly on WhatsApp, making it easier to convert ad engagement into sales.
How is pricing structured for WhatsApp messaging?
WhatsApp pricing is based on conversation categories defined by Meta
Can we send bulk promotional campaigns on WhatsApp?
Yes, as long as you have opt-in consent. Karix enables promotional campaigns using marketing templates with interactive CTAs, catalogues, and carousels to drive engagement.
a Tanla company is a strategic growth partner to enterprises, enabling meaningful, secure, and scalable customer engagements across the most trusted and emerging communication channels. With a future-forward mindset, agile execution, and a 25+ year legacy of innovation, we drive outcomes — not just outputs.
