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Awareness & Discovery
Click-to-WhatsApp ads
Cutting-edge customer engagement solutions for retail and e-commerce brands
Trusted by leading marketplaces, D2C brands, and omnichannel retailers, Karix enables omnichannel engagement, helping brands cut acquisition costs, reduce drop-offs, and grow repeat purchases.
Book Strategic Consultation
Drive end-to-end lifecycle campaigns for retailers
Campaigns that capture attention
Shoppable conversations
Reliable order updates
Re-engagement and loyalty
Customer support and feedback
Karix – messaging that creates the difference between a customer and your customer.
Every stage of the player journey, covered
Consideration
Gamified promotions
Purchase & Payments
Catalogue browsing
Post-Purchase Support
Real-time order tracking
Loyalty & Retention
Birthday/anniversary offers
Proof points that transform travel experience
Read More Case Studies
34x
ROI
48%
increase in engagement from new users
Croma – 34x ROI from interactive Black Friday campaign
WhatsApp-based selfie contest with instant discount codes.
25%
cart conversion rate
8M+
impressions
Titan – 25% cart conversions with CTWA gifting journeys
A dynamic WhatsApp chatbot guided users to curated product recommendations.
2x
increase in units sold vs. SMS
10x
ROI
Panasonic – ₹50L in sales with carousel promotions
WhatsApp flows combined with enquiry forms for real-time product discovery.
Take control of your shopper engagement
Karix helps retail and e-commerce leaders unify engagement across modern channels and achieve measurable results on platforms customers actually use.
Want to see how leading brands run their journeys on new age channels?
Connect for a Demo
a Tanla company is a strategic growth partner to enterprises, enabling meaningful, secure, and scalable customer engagements across the most trusted and emerging communication channels. With a future-forward mindset, agile execution, and a 25+ year legacy of innovation, we drive outcomes — not just outputs.
