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AI-led campaigns that drive acquisition
Turn awareness into acquisition with Click-to-WhatsApp ads, promotional campaigns on SMS or RCS and personalised nudges.
Powering messaging for India’s top banks and financial institutions
Trusted by leading banks, insurers, and fintechs, Karix enables omnichannel communication powering secure acquisition to retention journeys across – WhatsApp, RCS, SMS.
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Enabling secure, compliant customer engagement at scale
Seamless digital onboarding
Digitise loan, card, and policy journeys with in-chat KYC, and automated verifications. Reduce TAT from weeks to days while eliminating drop-offs in critical stages.
Alerts that never fail
Guarantee delivery of OTPs, fraud notifications, and payment reminders with verified sender IDs and multi-channel fallback.
Collections that close inside the chat
Enable EMIs, premiums, and renewals to be paid natively on WhatsApp UPI and cards. Reduce collection costs and improve completion rates by removing redirections.
Service that scales without call centres
24/7 AI chatbots resolve account queries, balance checks, and policy FAQs instantly. Smart escalation to live agents ensures faster resolutions and higher CSAT.
On-scale, on-time isn’t just a feature. It’s our signature.
Personalise customer experience at every touchpoint
Discovery & Awareness
Click-to-WhatsApp ads
Consideration
AI chatbots for loan eligibility
Application & Onboarding
Lead qualification via WhatsApp Flows
Transactions & Servicing
Payment reminders
Retention & Loyalty
Automated feedback surveys
Proven results with India’s BFSI leaders
Read More Case Studies
500+
savings accounts opened digitally
2,000+
missed call opt-ins
5,000+
WhatsApp interactions within weeks
AU Small Finance Bank – Simplifying account opening on WhatsApp
To reach tier 2-4 customers with mobile-first banking, AU Bank launched WhatsApp-based onboarding with Karix. Customers could open a savings account, validate Aadhaar for eKYC, and access basic banking services through a simple chat interface.
2,000+
users activated
45%
increase in cross-sell opportunities
6.5%
service requests completed inside RCS
Axis Bank – Driving richer engagement with RCS
Axis Bank partnered with Karix to launch an RCS chatbot for loans, credit cards, and fixed deposits. Customers could explore products, apply, and raise service requests directly in chat - cutting friction and boosting engagement.
Take control of your customer engagement
Karix powers conversational journeys for India’s leading banks, insurers, NBFCs, and fintech platforms - helping them deliver secure, seamless, and measurable engagement at every touchpoint.
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a Tanla company is a strategic growth partner to enterprises, enabling meaningful, secure, and scalable customer engagements across the most trusted and emerging communication channels. With a future-forward mindset, agile execution, and a 25+ year legacy of innovation, we drive outcomes — not just outputs.
