WHATSAPP BUSINESS PLATFORM
With a reach of 1.5 billion and counting globally, and 200 million users from India alone, it is WhatsApp’s ambition to become the leading chat-app-partner of choice for enterprises. Businesses can use the platform to drive conversations, carry out transactions and send out notifications to their customers with ease. Add to that rich messaging features such as images, emojis, location and files and you have your customer’s attention. Connect with Karix to take your business on WhatsApp.
In today’s era consumers want to engage in conversation with virtual assistants to quickly find information instead of searching through web pages or a mobile app on their own. Chatbot has transformed the way enterprisers attend to user & system-initiated requests, worldwide. This platform allows you to eliminate information clutter, comes with a seamless integration process, and give a delightful customer experience.
PROGRESSIVE WEB APPS
Enterprises are witnessing higher engagements on apps due to push notifications and various other engagement features, they are also witnessing lower revisit percentages, higher uninstall instances & memory consumption issues. With Karix push feed timelines, enterprises are able to tackle these challenges and provide their customers with a deeper and richer engagement experience.
Rich Communication Services or RCS is the next step in the evolution of SMS. With RCS you can improve the customer experience with actionable buttons, suggested replies, links to payment gateways, media files such as videos and maps and much more. Drive smarter conversations and provide an app-like experience on the phone’s default messaging interface without the customer having to download your app.
Consumers today are bombarded with brand communications on virtually every possible channel available. While that does ensure the communication a position in the consumer’s inbox but not really his mind, thus end up getting lost in a pool of. Karix enables enterprises to reach their consumers in the right time, through the right channel and with the right message.
Rich Communication Services (RCS) is a communication protocol aimed at replacing SMS messages with a text-message system that is richer and can transmit in-call multimedia. Karix Mobile has partnered with Google and Reliance Jio Infocomm and is RCS ready. With RCS, enterprises can now provide a rich app-experience on a messaging interface without customers needing to download your app.
While the peer-to-peer communication has shifted towards data driven, application enabled medium, for enterprise to consumer communication SMS remains the most preferred and powerful communication medium.With the limitation of 160 characters, businesses are facing a challenge to drive better ROI for their SMS campaigns.At Karix, we understand these challenge and have devised our SMS solutions to enable businesses drive better SMS campaigns
Explore Our SMS Solutions
E-mail is the most sought-after messaging channel for enterprises that send out message critical, content heavy & important customer communications on a regular basis. Karix boasts of an email delivery infrastructure that is known for high availability and can truly scale for customers who intend to dispatch high volume traffic.
Explore Our Email Solutions
Voice has proven to be the channel that most effectively breaks the social, literal, regional and linguistic barriers across geographies along with a deeper penetration in the urban, tier 2, tier 3 and rural population on a large scale. Karix offers voice products and solutions that enables enterprises to leverage our enhanced voice communication capabilities for both their inbound and outbound customer interactions.